This Privacy Policy describes how Wide Open Technologies A Lillie Capital Company, a Georgia limited liability company doing business as “Wide Open Tech” (“WOT,” “we,” “us,” or “our”), collects, uses, and protects your personal information when you visit wideopentech.com, contact us, or otherwise interact with our services.
Information We Collect
We collect information in the following ways:
- Information you provide directly. When you submit our contact form, we collect your name, email address, company, and any message content you choose to send.
- Information collected automatically. When you visit our site, we collect standard log and analytics data (IP address, browser type, referring URL, pages visited, time on page) through Google Analytics and Vercel Analytics. We use cookies and similar technologies for analytics and performance measurement.
- Mobile phone numbers for SMS. Where you explicitly opt in, we collect your mobile phone number to send service-related text messages.
How We Use Information
- Respond to inquiries and provide the services you request
- Communicate with you about engagements, proposals, and follow-ups
- Operate, maintain, and improve our website and services
- Analyze site usage to inform product and content decisions
- Comply with legal obligations and protect against fraud or misuse
SMS Messaging Program
Where you opt in, WOT may send transactional and operational SMS messages related to engagements you have initiated (for example, replies to inquiries, scheduling, status updates, and customer-support follow-up).
- Opt-in. You opt in by providing your mobile number in one of our forms and explicitly consenting to receive SMS messages from WOT.
- Message frequency. Message frequency varies based on the engagement; you will not receive bulk marketing or promotional SMS from WOT.
- Cost. Message and data rates may apply per your mobile carrier plan.
- Opt-out. Reply
STOPat any time to unsubscribe. ReplyHELPfor assistance. - Support. For SMS-program help, email kendall@wideopentech.com.
We do not sell, rent, or share your mobile phone number, SMS opt-in status, or SMS-related consent data with any third parties or affiliates for marketing or promotional purposes. SMS opt-in consent is collected solely for our own communications with you.
Service Providers
We share information only with vendors who help us operate WOT, under contracts that require them to protect your data. These include:
- Vercel (hosting, analytics)
- Resend (transactional email delivery)
- Google Analytics (web analytics)
- Slack (customer messaging via our Grid platform)
- Twilio (SMS message delivery)
- Anthropic and other AI providers (for AI-assisted features)
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct or update inaccurate information
- Delete your information, subject to our legal obligations
- Opt out of marketing communications at any time
- Withdraw SMS consent by replying STOP
To exercise any of these rights, email kendall@wideopentech.com.
Data Retention and Security
We retain personal information only as long as needed for the purposes described above or as required by law. We use commercially reasonable administrative, technical, and physical safeguards to protect your data, but no system is perfectly secure.
Children’s Privacy
Our services are intended for business audiences and are not directed at children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Effective” date above. We encourage you to review this page periodically.
Contact
Wide Open Technologies A Lillie Capital Company
3340 Cumberland Blvd SE, Apt 475
Atlanta, GA 30339
Email: kendall@wideopentech.com